Change Management Practices

Project Management

Interpersonal Skills and Self-Improvement

Unit Code
Level 5
Distance Learning
Class Room
Unit Code
Level 5
Distance Learning Fee
Face to Face Fee
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Total Fee £1600

£2360 (£1600 during the tuition waiver period)

Please see the Tuition Fee section to see if you are eligible for a scholarship.
Course Overview

This unit is designed to equip learners with the knowledge and skills required to implement organisational changes effectively. It emphasises the importance of change management, which involves studying the theories, practices, and people-leading and management skills necessary for long-term transformation. The human element of change at all levels, including personal, professional, and societal, makes change management challenging. While the course explores several change models, it is important to note that all change efforts require individuals to modify their behaviour. The primary focus of this unit is to enable learners to become effective change advocates and collaborate with others to facilitate positive change. By the end of this unit, learners will have a comprehensive understanding of change management principles and techniques and be equipped with the skills necessary to lead and manage change in their organisations effectively.

Course Content

Introduction to the module

Introduction to Change Management

  • Definition of Change Management
  • Importance of Change Management
  • Different Change Models and Their Strengths and Weaknesses

Resistance to Change

  • Understanding Resistance to Change
  • Strategies to Overcome Resistance to Change
  • The Impact of Resistance on Change Management
  • Effective Communication Techniques to Facilitate Change

Change Leadership vs. Change Management

  • Definition of Change Leadership
  • Characteristics of Effective Change Leaders and Managers
  • Collaboration and Teamwork

Stakeholder Analysis

  • Definition and Importance of Stakeholder Analysis in Change Management
  • Steps to Conducting Stakeholder Analysis
  • Strategies for Managing Stakeholders During Change Initiatives

Change Management Plan Development

  • Elements of a Change Management Plan
  • Key Considerations When Developing a Change Management Plan

Conducting an After-Action Retrospect Review (RAAR)

  • Definition and Purpose of A RAAR
  • Building RAAR Capabilities in Change Teams
  • Overcoming Challenges in RAAR Implementation

Technology and Change Management

  • How Technology Impacts Change Management Initiatives
  • Common Challenges and Risks Associated with Implementing Technology Changes
  • Strategies for Successful Technology Change Management
Learning Outcome & Assessment Criteria

1.  Understand change management and its significance; describe different change models and discuss their strengths and weaknesses

  1. Explain the fundamental change management models
  2. Compare and contrast each change management model
  3. Evaluate and select an appropriate change management model for solving a real-life management problem

2.  Understand what factors people are resistant to changing and how you can help them adjust

  1. Demonstrate the capability to cope and address resistance to a change
  2. Evaluate and analyse readiness to change using the 7 traits of change- readiness score response
  3. Create and design a questionnaire adopting the 7 traits of change- readiness scores to determine the readiness to change

3.  Discuss the differences between change leadership and change management

  1. Compare and contrast change management and change leadership
  2. Apply change management and change leadership concepts to manage change and crisis
  3. Create a change management plan, apply the 7 R's principles, and assign a change leader and roles

4.  Apply a systematic method for reviewing the effectiveness of a transformation by conducting an after-action retrospect review (RAAR)

  1. Explain the importance of favourable opportunities to change and leadership in change management
  2. Describe the approaches to provide an appropriate critical reflection
  3. Apply the critical reflection and after-action retrospect review (RAAR) to monitor and provide feedback during the change transition
  • The assessment strategy for this course is designed to test all the learning outcomes.
  • Learners must demonstrate successful achievement of all learning outcomes to pass the course.
Assessment Marking Criteria


Citizens of the following countries are eligible for a 50% scholarship upon writing a personal statement. All scholarships are to be approved by the Academic Board. The list of countries are: Sri Lanka, Indonesia, Philippines, Bhutan, Morocco, Vietnam, Papua New Guinea, Laos, Cambodia, India, Nigeria, Ghana, Bangladesh, Laos, Myanmar, Pakistan, Nepal and South Africa. Please talk to your student counselor and ask for the Coupon Code to get the 50% Tuition Waiver.

  • The assessment criteria for a pass will be presented with the summative exercise.
  • Further information and guidance on the assessment will be made available through the tutor.
Unit Pass Requirements

To pass the unit a 40% overall grade must be achieved.

Frequently Asked Questions
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  • All course material, including online modules and written assignments
  • Unlimited personal tutor support with online sessions
  • Dedicated student support
  • Access to an online community learning forums
  • Assignment marking and feedback
Am I eligible for this programme?

You are eligible if you meet our stipulated entry requirements.

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