Decision-Making Strategies for Mid-Level Managers

Interpersonal Skills and Self-Improvement

Unit Code
Level 5
Distance Learning
Class Room
Unit Code
Level 5
Distance Learning Fee
Face to Face Fee
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Total Fee £1600

£2360 (£1600 during the tuition waiver period)

Please see the Tuition Fee section to see if you are eligible for a scholarship.
Course Overview

The unit will look at the different ways that decisions are taking by companies by exploring approaches to decision making, implementing decisions and the way in which knowledge can be used within organisations. With the growth of IT and customisation, few decisions are straightforward enough for managers to rely on the answers that have been successful in past years. To remain competitive, organisations need to develop decision-making processes that use all the current information and knowledge available in the workplace, workforce and beyond. Consequently, today’s decision making becomes more of a problem-solving process.

Course Content

Introduction to the module


  • Decision Biases
  • The Worst Mistake in Decision-Making
  • The OODA Loop
  • The Recognition-Primed Decision Model
  • GROW or the John Whitmore Model
  • The PDSA Cycle


  • SWOT and PEST
  • Porter's Five Forces
  • Causal loops diagram

Problem Assessment

  • Root cause analysis: ishikawa’s diagram and the 5 whys technique
  • Pareto Analysis
  • Kipling Method (5W1H)

Generating Ideas

  • Zwicky’s Box

Weighing Alternative

  • Weights and Factors: The Grid Analysis and the KT Matrix
  • The paired comparison Analysis
  • The Quantitative strategic planning Matrix
  • The Analytic Hierarchy Process
  • The Eisenhower Matrix

Do you need for your team?

  • The vroom-Yetton-Jago Model
  • The Hoy-Tarter Model
  • The Hersey-Blanchard Model

Group Technique

  • The Nominal Group Technique
  • The Delphi method
  • Harnett’s Consensus-oriented Decision-Making Model
  • The Stepladder Technique
  • DeBono’s Six Thinking Hats
  • The Charette procedure

Coporate Strategy

  • The BCG Matrix
  • The Advantage Matrix
  • The GE Matrix
  • Blind Spot Analysis


  • Impact Assessment
  • Plus-Minus-Interesting
  • Decision Tree
  • Cost-Benefits Analysis
  • Future Wheel
Learning Outcome & Assessment Criteria

1.  Review relevant issues that are important to making business decisions

  1. Review several different business issues where decisions are needed and analyse stakeholder needs and expectations for each case
  2. Research and review all relevant information and knowledge on the business issues where decisions are needed

2.  Explore approaches to the decision making process and how to improve approach

  1. Evaluate processes for obtaining relevant information on business issues for given organisations and identify where any strengths or weaknesses in approach exists
  2. Take decisions based upon information gained, provide justifications and say how the decision should be disseminated
  3. Make recommendations for improvements to the decision making process and make sure there is relevant participation in the process

3.  Recommend approaches to improve decision making

  1. Plan for, communicate and oversee new approaches to decision making
  2. Identify and develop measures to allow the effectiveness of the decision making process to be evaluated
  • The assessment strategy for this course is designed to test all the learning outcomes.
  • Learners must demonstrate successful achievement of all learning outcomes to pass the course.
Assessment Marking Criteria


Citizens of the following countries are eligible for a 50% scholarship upon writing a personal statement. All scholarships are to be approved by the Academic Board. The list of countries are: Sri Lanka, Indonesia, Philippines, Bhutan, Morocco, Vietnam, Papua New Guinea, Laos, Cambodia, India, Nigeria, Ghana, Bangladesh, Laos, Myanmar, Pakistan, Nepal and South Africa. Please talk to your student counselor and ask for the Coupon Code to get the 50% Tuition Waiver.

  • The assessment criteria for a pass will be presented with the summative exercise.
  • Further information and guidance on the assessment will be made available through the tutor.
Unit Pass Requirements

To pass the unit a 40% overall grade must be achieved.

Frequently Asked Questions
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  • All course material, including online modules and written assignments
  • Unlimited personal tutor support with online sessions
  • Dedicated student support
  • Access to an online community learning forums
  • Assignment marking and feedback
Am I eligible for this programme?

You are eligible if you meet our stipulated entry requirements.

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