Communications and Incident Management

Administration and Secretarial

Cyber Security

Unit Code
Level 5
Distance Learning
Class Room
Unit Code
Level 5
Distance Learning Fee
Face to Face Fee
Accelerate your career with London Institute of Business & Technology's flexible executive pathway programmes today!
Total Fee £1600

£2360 (£1600 during the tuition waiver period)

Please see the Tuition Fee section to see if you are eligible for a scholarship.
Course Overview

The professional and lawful response to managing an incident can be the difference between company survival or otherwise. Poor responses to major incidents, including mega data breaches, have significantly damaged organisational reputations and financial performance. Significantly mismanaging a cyber incident can result in catastrophic personal and organisational consequences. Such business ‘impacts’ are covered in-depth within our Threat and Risk units at Levels 2, 3 and 4. and will be explored during this Level 5 unit as part of the contextual case-study learning, and isomorphic reflections, that are central to this unit. 

In this course learners will explore the types of site, personnel and equipment required in relation to planning for Incident. Management and forming an organisational CERT team (Computer Emergency Response Team). They will then explore the core sub-disciplines and side-disciplines of Cyber Incident Management: Disaster Recovery, Business Continuity Management and Crisis Management. Learners will discuss the importance of the business organisational requirement for skilled and planned communications to operate in combination with advanced and developed management responses and strategy.

Course Content


Understanding cyber security incidents

  • What is a cyber security incident?
  • Cyber security incident management process.
  • Selecting an organization type: Deciding on either a CSIRT, CERT, or SOC
  • Staffing and Training a Cyber Incident Response

 Business Continuity Management

  • What is Business continuity management?
  • How BCM protects against disruption.
  • How does BCM work?
  • BCM and Cyber security need to work in tandem

Business Continuity Planning

  • Understanding BCP.
  • Developing a Business Continuity Plan
  • Business Continuity Impact Analysis
  • Why is BCP Important?
  • Creating a Business Continuity Plan

DR and CM in BCM

  • What is DR?
  • What is CM
  • Crisis Management Planning
  • What is IRP
  • The Cyber Crisis Plan

Cyber Security Issues

  • Cyber Security Fundamentals
  • Types of Malware
  • Cyber Security Breaches
  • Types of Cyber Attacks
  • Prevention Tips
  • Prevention Software

Communication during a Cyber Security Incident

  • What is communication during Cyber Attacks and Breaches
  • Importance of communication during cyber Incident
  • Incident Response
  • Incident-specific communication plan

Cyber Resilience Approaches

  • What is Cyber Resilience?
  • Why do we need to move from Cyber Security to Cyber Resilience?
  • Importance of Cyber Resilience
  • Principles to Help Build Cyber Resilience
  • Differences between Cyber Resilience and Cyber security
Learning Outcome & Assessment Criteria

1.  Understand the physical and human resources required to manage a major suspected cyber security incident

  1. Explain site-set-up, staffing and organisational arrangements for major suspected cyber-related incidents

2.  Apply Business Continuity Management to major incident planning and response

  1. Assess how Business Continuity Management can be aligned and integrated into a suspected cyber-enabled incident
  2. Explain the people, assets and processes required within a Business Continuity Plan

3.  Understand how Disaster Recovery and Crisis Management are integrated into a suspected major cyber-enabled incident

  1. Assess how DR and CM strategies and tactics in relation to a suspected major cyber-enabled incident
  2. Explain the components of good practice in DR and CM plans

4.  Evaluate the potential impact of NOT planning crisis communications and incident response

  1. Evaluate the isomorphic lessons from major cyber breaches and company shutdowns
  2. Analyse communications approaches and perceived failures in cases of catastrophic business loss related to IT systems failure or attack
  3. Justify recommendations that would support a cyber resilient approach
  • The assessment strategy for this course is designed to test all the learning outcomes.
  • Learners must demonstrate successful achievement of all learning outcomes to pass the course.
Assessment Marking Criteria


Citizens of the following countries are eligible for a 50% scholarship upon writing a personal statement. All scholarships are to be approved by the Academic Board. The list of countries are: Sri Lanka, Indonesia, Philippines, Bhutan, Morocco, Vietnam, Papua New Guinea, Laos, Cambodia, India, Nigeria, Ghana, Bangladesh, Laos, Myanmar, Pakistan, Nepal and South Africa. Please talk to your student counselor and ask for the Coupon Code to get the 50% Tuition Waiver.

  • The assessment criteria for a pass will be presented with the summative exercise.
  • Further information and guidance on the assessment will be made available through the tutor.
Unit Pass Requirements

To pass the unit a 40% overall grade must be achieved.

Frequently Asked Questions
What is included in the cost of my programme?
  • All course material, including online modules and written assignments
  • Unlimited personal tutor support with online sessions
  • Dedicated student support
  • Access to an online community learning forums
  • Assignment marking and feedback
Am I eligible for this programme?

You are eligible if you meet our stipulated entry requirements.

Standard ROUTE

Easy Monthly Payments


Access to LMS

Easy 12 instalments

Complete in 12 months

Unlimited tutor support

Requires submitting 1 assignment per month



Easy Monthly Payments


Access to LMS

Easy 6 instalments

Complete in 6 months

Priority support

Unlimited tutor support

Requires submitting 2 assignments per month

Start TrialEnrol




Access to LMS

No monthly payments

Complete at your own pace

Priority support

Unlimited tutor support

Dedicated counselor

No additional bank charges

Career guidance & advise

Start TrialEnrol
Download Brochure

The London Institute of Business and Technology holds an official registration with the Intellectual Property Office, bearing the Trademark Number UK00003896607.

UK Register of Learning Providers - Provider Reference Number (UKPRN): 10092833