This course is designed to transform participants into business advisors and high-yielding and profitable relationship managers whom clients rely on and companies value.
This course is designed to transform participants into business advisors and high-yielding and profitable relationship managers whom clients rely on and companies value. The course provides a practical road map to understanding and growing existing and high-potential accounts. Participants will learn how to create account development plans, craft solid business relations with accounts, and harness retention strategies profitably. The course also provides a strong focus on quantitative approaches to account qualification and showcases best practices in service management necessary for growing and retaining strategic accounts.
This course is designed to transform participants into business advisors and high-yielding and profitable relationship managers whom clients rely on and companies value. The course provides a practical road map to understanding and growing existing and high-potential accounts. Participants will learn how to create account development plans, craft solid business relations with accounts, and harness retention strategies profitably. The course also provides a strong focus on quantitative approaches to account qualification and showcases best practices in service management necessary for growing and retaining strategic accounts.
By the end of the course, participants will be able to:
This course is targeted at cross functional personnel who seek to understand modern customer management practices to improve cross functional support and develop personal careers in strategic account management. The program is also conceived for sales managers who oversee the development of key customers as well as key account managers responsible for managing the relationship and the performance with strategic customers.
Introduction to Strategic Account Management (SAM)
Account Analysis: qualifying and profiling accounts
Strategic account relational development model
The strategic account planning process
Account research and service management
By the end of the course, participants will be able to:
This course is targeted at cross functional personnel who seek to understand modern customer management practices to improve cross functional support and develop personal careers in strategic account management. The program is also conceived for sales managers who oversee the development of key customers as well as key account managers responsible for managing the relationship and the performance with strategic customers.
Introduction to Strategic Account Management (SAM)
Account Analysis: qualifying and profiling accounts
Strategic account relational development model
The strategic account planning process
Account research and service management
This course is targeted at cross functional personnel who seek to understand modern customer management practices to improve cross functional support and develop personal careers in strategic account management. The program is also conceived for sales managers who oversee the development of key customers as well as key account managers responsible for managing the relationship and the performance with strategic customers.
LIBT now offers learners Blockchain-based Certificates upon successful completion of academic and corporate training programmes. The single-click verification makes third-party authentication highly convenient. LIBT’s blockchain-based credentials are offered via Accredible, a specialized platform with bank-level encryption, which makes forgery and manipulation of credentials impossible. Shareable across social media & professional networking platforms, this accreditation is a golden opportunity for learners looking to attract better opportunities & prospects.
Introduction to Strategic Account Management (SAM)
Account Analysis: qualifying and profiling accounts
Strategic account relational development model
The strategic account planning process
Account research and service management
By the end of the course, participants will be able to: