Employee Engagement: Strategy and Practices

Employee engagement is not just an HR issue, it is primarily a business challenge that modern organizations are increasingly facing.

Programme Code
TR-1008
Duration
5 Days
Delivery
Classroom - Virtual
Programme Overview

Employee engagement is not just an HR issue, it is primarily a business challenge that modern organizations are increasingly facing. Nowadays, employee engagement and retention are a top priority for modern organizations after returning from a long lockdown. In this virtual learning course, you will learn what employee engagement is all about, how to measure it, and most importantly craft and implement successful engagement initiatives that impact overall business performance.


Programme Objectives

By the end of the course, participants will be able to:

  • Derive learning lessons from popular models for employee engagement
  • Design, build and implement the requirements for an engagement culture
  • Craft specific HR practices aimed at increasing employee engagement
  • Build comprehensive employee engagement index and interpret their results
Target Audience

Managers who want to know the secrets of employee engagement. Additionally, the course is tailored to meet the needs of professional HR as well as supervisors and managers whose primary responsibility is to engage and motivate their staff.

Target Competencies
  • Employee engagement
  • Leadership
  • Relating and networking
  • Planning and organizing
  • Analytical thinking
Programme Outline

Employee engagement 

  • Today's business reality
  • Defining engagement
  • Satisfaction versus engagement
  • Gallup's Q12 index of engagement
  • The ABC model versus the Carrots and the sticks
  • The building blocks of an engagement culture
  • Spitzer's eight desires of motivation and engagement
  • An employee engagement model
  • The role of values in building a culture of engagement

The ROI of employee engagement

  • Employee retention funnel
  • Research data about engagement metrics
  • On-Boarding breakeven point
  • ROI of engagement calculations: A practical example
  • Employee engagement survey versus employee engagement index

HR practices for engagement

  • The talent war and the cost of losing it
  • Building the employee brand; what an engaged employee looks like
  • Factors that improve employee engagement
  • Activities that organizations can follow to build engagement
  • Building high performance teams: a powerful engagement tool
  • Leadership that ignites passion
  • The VOICE framework
  • Managing employee engaging events
  • Checklist of employee engagement best practices