Certificate in IT Disaster Recovery Planning

Programme Overview

This course provides participants with concrete solutions, strategies and insights into the delivery of an effective IT infrastructure and disaster recovery plan with the goal of establishing resilience measures to protect their organizations’ IT.

Using tested processes and procedures, participants will analyze the risks and impact to IT operations that threats might cause. A framework for building operational resilience will be provided to deliver an effective response for safeguarding the organizations technology interests and value-creating activities.

This practical course provides participants with a framework that considers ISO 27031, ISO 20000, ITIL and ISO 22301, aligned with the Business Continuity Institute (BCI) Good Practice Guidelines (GPG) 2013 and NCEMA 7000-2012.

Programme Objectives

By the end of the course, participants will be able to:

Consider policies, objectives, targets, processes and procedures that are relevant to managing risk and improving IT Readiness for Business Continuity (IRBC)
Apply best practice to build IT infrastructure and operational sustainability, including security of the environment
Describe the processes and procedures to carry out a risk evaluation and identify risks, threats, hazards, vulnerabilities and weaknesses that could affect your organization
Review the key components of asset, human, change and supply chain management that are specific to IT
Discuss the components of a successful IT Disaster Recovery (DR) Program, including data management and the key components that are necessary to carry out a technology Business Impact Analysis (BIA)
Estimate the Maximum Tolerable Period of Disruption (MTPD), to then identify the relationship with Recovery Time Objective (RTO) and Recovery Point Objective (RPO)
Produce a High Level IT Disaster Recovery Plan

Target Audience

IT managers and professionals, including Disaster Recovery (DR) managers or anyone responsible for, or involved with, Disaster Recovery Plans (DRP), Business Continuity Plans (BCP) and/or technology and IT auditing.

Target Competencies

Applying IT Readiness for Business Continuity (IRBC)
Conducting Risk Evaluation
Conducting Business Impact Analysis
Incident and Change Management
Disaster Recovery Planning
IT Disaster Recovery Testing

Programme Outline

IT infrastructure

The issue of resilience
ISO 27031 Relationship with Information Security Management System (ISMS)
Data center and IT infrastructure
Operational sustainability

Data center site infrastructure tier standard
Elements of operational sustainability

Infrastructure strategy and policy

The strategy – how and depth
The policy requirements
Site and building protection
Network and information systems protection

Risk evaluation and Business Impact Analysis (BIA)

Site and building risk assessment
PESTEL analysis (Political, Economic, Sociological, Technological, Legal, Environmental)
Types of BIA; strategic, tactical and operational
Implementation methods for technology BIA

Managing recovery plans

Processes and procedures for supply chain management using a 3PQ (Third Party Questionnaire) approach, aligned with BSI PAS 7000
On and off-site data and information storage, including emergency response arrangements
Change management processes and procedures for day-to-day requirements
Risk control measures for critical supporting equipment and systems

Understanding IT disaster recovery (DR) and reviewing the main activities

DR lifecycle, including resources and training
IT DR as part of the ISMS
Scope of IT elements and requirements

IT disaster recovery plans

Building technology recovery plans
Plan ownership and structure, and roles and responsibilities of IT DR Team
Data and information sources, and internal and external dependencies
Best practice considerations using ISO 27301, as well as ISO 20000 and ITIL
Managing and recovering end-user computing and communications technology and infrastructureRecovery options
Developing, implementing and testing
Ownership and plan structure
Roles and responsibilities of BC Champion and Team Leaders
Command, Coordination, Communications and Intelligence (C3i)
Role of the command center and essentials
Equipment and supporting information
Producing Situation Reports (SITREPS)
Types of testing/exercising
Major incident response
Defining an “incident” and the escalation process
Establishing Command, Coordination and Communications (3C)
Clarifying the role of the Network Operations Centre (NOC)
Emergency response and plan invocation
Consideration of the supporting information, equipment and systems required
Production of Situation Reports (SITREPS), activity logging and tools
Post incident reviewLearning from incidentsThe value of post-incident reviewPost-incident process

Audit and maintenance

What is the function of an IT audit?
Steering Committee and Terms of Reference (ToR’s)
Overriding management review and continuous improvement
Incorporating DR into the organization lifecycle processes and establishing virtual teams
DR documentation and working with internal and external audit functions

Programme Objectives

By the end of the course, participants will be able to:

Consider policies, objectives, targets, processes and procedures that are relevant to managing risk and improving IT Readiness for Business Continuity (IRBC)
Apply best practice to build IT infrastructure and operational sustainability, including security of the environment
Describe the processes and procedures to carry out a risk evaluation and identify risks, threats, hazards, vulnerabilities and weaknesses that could affect your organization
Review the key components of asset, human, change and supply chain management that are specific to IT
Discuss the components of a successful IT Disaster Recovery (DR) Program, including data management and the key components that are necessary to carry out a technology Business Impact Analysis (BIA)
Estimate the Maximum Tolerable Period of Disruption (MTPD), to then identify the relationship with Recovery Time Objective (RTO) and Recovery Point Objective (RPO)
Produce a High Level IT Disaster Recovery Plan

Target Audience

Target Competencies

Applying IT Readiness for Business Continuity (IRBC)
Conducting Risk Evaluation
Conducting Business Impact Analysis
Incident and Change Management
Disaster Recovery Planning
IT Disaster Recovery Testing

Programme Outline

IT infrastructure

The issue of resilience
ISO 27031 Relationship with Information Security Management System (ISMS)
Data center and IT infrastructure
Operational sustainability

Data center site infrastructure tier standard
Elements of operational sustainability

Infrastructure strategy and policy

The strategy – how and depth
The policy requirements
Site and building protection
Network and information systems protection

Risk evaluation and Business Impact Analysis (BIA)

Site and building risk assessment
PESTEL analysis (Political, Economic, Sociological, Technological, Legal, Environmental)
Types of BIA; strategic, tactical and operational
Implementation methods for technology BIA

Managing recovery plans

Processes and procedures for supply chain management using a 3PQ (Third Party Questionnaire) approach, aligned with BSI PAS 7000
On and off-site data and information storage, including emergency response arrangements
Change management processes and procedures for day-to-day requirements
Risk control measures for critical supporting equipment and systems

Understanding IT disaster recovery (DR) and reviewing the main activities

DR lifecycle, including resources and training
IT DR as part of the ISMS
Scope of IT elements and requirements

IT disaster recovery plans

Building technology recovery plans
Plan ownership and structure, and roles and responsibilities of IT DR Team
Data and information sources, and internal and external dependencies
Best practice considerations using ISO 27301, as well as ISO 20000 and ITIL
Managing and recovering end-user computing and communications technology and infrastructureRecovery options
Developing, implementing and testing
Ownership and plan structure
Roles and responsibilities of BC Champion and Team Leaders
Command, Coordination, Communications and Intelligence (C3i)
Role of the command center and essentials
Equipment and supporting information
Producing Situation Reports (SITREPS)
Types of testing/exercising
Major incident response
Defining an “incident” and the escalation process
Establishing Command, Coordination and Communications (3C)
Clarifying the role of the Network Operations Centre (NOC)
Emergency response and plan invocation
Consideration of the supporting information, equipment and systems required
Production of Situation Reports (SITREPS), activity logging and tools
Post incident reviewLearning from incidentsThe value of post-incident reviewPost-incident process

Audit and maintenance

What is the function of an IT audit?
Steering Committee and Terms of Reference (ToR’s)
Overriding management review and continuous improvement
Incorporating DR into the organization lifecycle processes and establishing virtual teams
DR documentation and working with internal and external audit functions

IT infrastructure

The issue of resilience
ISO 27031 Relationship with Information Security Management System (ISMS)
Data center and IT infrastructure
Operational sustainability

Data center site infrastructure tier standard
Elements of operational sustainability

Infrastructure strategy and policy

The strategy – how and depth
The policy requirements
Site and building protection
Network and information systems protection

Risk evaluation and Business Impact Analysis (BIA)

Site and building risk assessment
PESTEL analysis (Political, Economic, Sociological, Technological, Legal, Environmental)
Types of BIA; strategic, tactical and operational
Implementation methods for technology BIA

Managing recovery plans

Processes and procedures for supply chain management using a 3PQ (Third Party Questionnaire) approach, aligned with BSI PAS 7000
On and off-site data and information storage, including emergency response arrangements
Change management processes and procedures for day-to-day requirements
Risk control measures for critical supporting equipment and systems

Understanding IT disaster recovery (DR) and reviewing the main activities

DR lifecycle, including resources and training
IT DR as part of the ISMS
Scope of IT elements and requirements

IT disaster recovery plans

Building technology recovery plans
Plan ownership and structure, and roles and responsibilities of IT DR Team
Data and information sources, and internal and external dependencies
Best practice considerations using ISO 27301, as well as ISO 20000 and ITIL
Managing and recovering end-user computing and communications technology and infrastructureRecovery options
Developing, implementing and testing
Ownership and plan structure
Roles and responsibilities of BC Champion and Team Leaders
Command, Coordination, Communications and Intelligence (C3i)
Role of the command center and essentials
Equipment and supporting information
Producing Situation Reports (SITREPS)
Types of testing/exercising
Major incident response
Defining an “incident” and the escalation process
Establishing Command, Coordination and Communications (3C)
Clarifying the role of the Network Operations Centre (NOC)
Emergency response and plan invocation
Consideration of the supporting information, equipment and systems required
Production of Situation Reports (SITREPS), activity logging and tools
Post incident reviewLearning from incidentsThe value of post-incident reviewPost-incident process

Audit and maintenance

What is the function of an IT audit?
Steering Committee and Terms of Reference (ToR’s)
Overriding management review and continuous improvement
Incorporating DR into the organization lifecycle processes and establishing virtual teams
DR documentation and working with internal and external audit functions



Programme Objectives

By the end of the course, participants will be able to:

Consider policies, objectives, targets, processes and procedures that are relevant to managing risk and improving IT Readiness for Business Continuity (IRBC)
Apply best practice to build IT infrastructure and operational sustainability, including security of the environment
Describe the processes and procedures to carry out a risk evaluation and identify risks, threats, hazards, vulnerabilities and weaknesses that could affect your organization
Review the key components of asset, human, change and supply chain management that are specific to IT
Discuss the components of a successful IT Disaster Recovery (DR) Program, including data management and the key components that are necessary to carry out a technology Business Impact Analysis (BIA)
Estimate the Maximum Tolerable Period of Disruption (MTPD), to then identify the relationship with Recovery Time Objective (RTO) and Recovery Point Objective (RPO)
Produce a High Level IT Disaster Recovery Plan



Target Audience



Target Competencies

Applying IT Readiness for Business Continuity (IRBC)
Conducting Risk Evaluation
Conducting Business Impact Analysis
Incident and Change Management
Disaster Recovery Planning
IT Disaster Recovery Testing



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Programme Outline

IT infrastructure

The issue of resilience
ISO 27031 Relationship with Information Security Management System (ISMS)
Data center and IT infrastructure
Operational sustainability

Data center site infrastructure tier standard
Elements of operational sustainability

Infrastructure strategy and policy

The strategy – how and depth
The policy requirements
Site and building protection
Network and information systems protection

Risk evaluation and Business Impact Analysis (BIA)

Site and building risk assessment
PESTEL analysis (Political, Economic, Sociological, Technological, Legal, Environmental)
Types of BIA; strategic, tactical and operational
Implementation methods for technology BIA

Managing recovery plans

Processes and procedures for supply chain management using a 3PQ (Third Party Questionnaire) approach, aligned with BSI PAS 7000
On and off-site data and information storage, including emergency response arrangements
Change management processes and procedures for day-to-day requirements
Risk control measures for critical supporting equipment and systems

Understanding IT disaster recovery (DR) and reviewing the main activities

DR lifecycle, including resources and training
IT DR as part of the ISMS
Scope of IT elements and requirements

IT disaster recovery plans

Building technology recovery plans
Plan ownership and structure, and roles and responsibilities of IT DR Team
Data and information sources, and internal and external dependencies
Best practice considerations using ISO 27301, as well as ISO 20000 and ITIL
Managing and recovering end-user computing and communications technology and infrastructureRecovery options
Developing, implementing and testing
Ownership and plan structure
Roles and responsibilities of BC Champion and Team Leaders
Command, Coordination, Communications and Intelligence (C3i)
Role of the command center and essentials
Equipment and supporting information
Producing Situation Reports (SITREPS)
Types of testing/exercising
Major incident response
Defining an “incident” and the escalation process
Establishing Command, Coordination and Communications (3C)
Clarifying the role of the Network Operations Centre (NOC)
Emergency response and plan invocation
Consideration of the supporting information, equipment and systems required
Production of Situation Reports (SITREPS), activity logging and tools
Post incident reviewLearning from incidentsThe value of post-incident reviewPost-incident process

Audit and maintenance

What is the function of an IT audit?
Steering Committee and Terms of Reference (ToR’s)
Overriding management review and continuous improvement
Incorporating DR into the organization lifecycle processes and establishing virtual teams
DR documentation and working with internal and external audit functions

IT infrastructure

The issue of resilience
ISO 27031 Relationship with Information Security Management System (ISMS)
Data center and IT infrastructure
Operational sustainability

Data center site infrastructure tier standard
Elements of operational sustainability

Infrastructure strategy and policy

The strategy – how and depth
The policy requirements
Site and building protection
Network and information systems protection

Risk evaluation and Business Impact Analysis (BIA)

Site and building risk assessment
PESTEL analysis (Political, Economic, Sociological, Technological, Legal, Environmental)
Types of BIA; strategic, tactical and operational
Implementation methods for technology BIA

Managing recovery plans

Processes and procedures for supply chain management using a 3PQ (Third Party Questionnaire) approach, aligned with BSI PAS 7000
On and off-site data and information storage, including emergency response arrangements
Change management processes and procedures for day-to-day requirements
Risk control measures for critical supporting equipment and systems

Understanding IT disaster recovery (DR) and reviewing the main activities

DR lifecycle, including resources and training
IT DR as part of the ISMS
Scope of IT elements and requirements

IT disaster recovery plans

Building technology recovery plans
Plan ownership and structure, and roles and responsibilities of IT DR Team
Data and information sources, and internal and external dependencies
Best practice considerations using ISO 27301, as well as ISO 20000 and ITIL
Managing and recovering end-user computing and communications technology and infrastructureRecovery options
Developing, implementing and testing
Ownership and plan structure
Roles and responsibilities of BC Champion and Team Leaders
Command, Coordination, Communications and Intelligence (C3i)
Role of the command center and essentials
Equipment and supporting information
Producing Situation Reports (SITREPS)
Types of testing/exercising
Major incident response
Defining an “incident” and the escalation process
Establishing Command, Coordination and Communications (3C)
Clarifying the role of the Network Operations Centre (NOC)
Emergency response and plan invocation
Consideration of the supporting information, equipment and systems required
Production of Situation Reports (SITREPS), activity logging and tools
Post incident reviewLearning from incidentsThe value of post-incident reviewPost-incident process

Audit and maintenance

What is the function of an IT audit?
Steering Committee and Terms of Reference (ToR’s)
Overriding management review and continuous improvement
Incorporating DR into the organization lifecycle processes and establishing virtual teams
DR documentation and working with internal and external audit functions

Total Fee

Classroom -

£1390

Virtual-

£990

Programme Details

Code

TR-1027

Duration

5 Days

Delivery

Classroom or Virtual

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