Communication in an Organisation Copy 2

Computer Science and IT

Unit Code
RQF Level
Course Code
Course Overview

This unit is divided into three parts and examines communications at an organisational level,interpersonal communications and managing internal and external communications.

Effective communications are vital to the success of any organisation, to ensure understanding,involvement and commitment to organisational policies and procedures.Organisations today often need to change their policies and procedures to survive in the developinglocal and global economies. It is important for managers to realise the importance of soundcommunication practice and systems to ensure the effective development and dissemination of newideas and decisions for change.

This unit will help managers explore the links between good communications and the development ofworkforce understanding and commitment to change by considering what is meant by goodcommunications practice. It will then help them look at their communication skills as well as how toimprove links between their team, other parts of the organisation and beyond.

The unit aims to develop the learner’s awareness of organisational, personal, team and externalcommunications. Communication practices, systems, styles and tools are explored and how theysupport individual and group’s commitment to organisations and their objectives.Interpersonal communication with an emphasis on analysing the learner’s own personal style toempower and improve personal communication skills is central to the unit. For this purpose, learnersshould obtain feedback on their input at meetings, presentations, interviews and in discussions withpeers and tutors.

Learning Outcome & Assessment Criteria

1.  Analyse communications in organisations

  1. Understand the importance of effective communications in organisations
  2. Identify and explain communication practices and systems that allow organisation policy and procedures to be understood and followed; and how ideas, new initiatives and developments can be shared
  3. Evaluate how workforce commitment to organisational change can be achieved using different communication practices
  4. Analyse communication barriers and weaknesses and remedies to such problems

2.  Understand and develop personal interpersonal communications

  1. Explain interpersonal communications and communication styles
  2. Show awareness of personal interpersonal communication skills and provide evidence of your skills including presentation style, meetings management and networking
  3. Apply approaches to improve personal communication style

3.  Analyse communications in organisations

  1. Identify and explain how management can support teams and other groups, departments or sections within and outside an organisation to communicate effectively
  2. Investigate organisational practices that support internal and external workplace communications
  3. Evaluate communication tools, approaches and practices that support effective internal and external communications
  4. Plan improvements in workplace communications and implement the plan
  • The assessment strategy for this unit is designed to test all the learning outcomes.
  • Learners must demonstrate successful achievement of all learning outcomes to pass the unit.
Assessment Marking Criteria
  • The assessment criteria for a pass will be presented with the summative exercise.
  • Further information and guidance on the assessment will be made available through the unit tutor
Unit Pass Requirements

To pass the unit a 40% overall grade must be achieved.

Frequently Asked Questions
What is included in the cost of my programme?
  • All course material, including online modules and written assignments
  • Personal tutor support with online sessions
  • Dedicated student support
  • Access to an online community learning forum
  • Assignment marking and feedback
Am I eligible for this programme?

You are eligible if you meet our stipulated entry requirements.

Will there be an interview?

There is no interview process. Your application will be submitted directly to University of Portsmouth by LIBT.

Course Details
Unit Code
Course Code
RQF Level
Course Fee
£ 1000