All Certification Courses

This course aims to explain the concepts of photo editing. This will enable learners to insert photos into documents such as user manuals and the IT structure of an organization. The photos may need to be touched up before they are ready for use. This mainly involves using Adobe Photoshop and Adobe Illustrator for photo/image editing and designing. The course delivers skills in photo retouching and digital drawing to address the issues of digital image design. It emphasizes exploration, techniques, media, ideas development and production techniques.

The course will explore how team performance can be evaluated and optimized to realise strategic objectives.

The aim of this unit is to help learners understand the ability to choose and apply suitable investigative techniques to a variety of situations that are simple and non-simple in the accounting environment. The unit provides an emphasis on the aims, objectives and methods of auditors and their contribution to the achievement of a true and fair view on the published accounts.

This unit aims to help learners develop an understanding of business intelligence systems and the benefits of using such systems from an organisational point of view. Learners will focus on the key areas within business intelligence systems and develop an understanding of why business intelligence plays a fundamental role in organisational strategic planning.

The aim of this course is to develop learners’ understanding of reflective practice in leading an organisation and planning for personal development so that they can apply it in an educational context.

The "Business Development and Customer Relationship Management" module is a comprehensive exploration of managing interactions with customers and company contacts across marketing, sales, and service functions, spanning all distribution channels. The central aim of customer relationship management (CRM) is to foster strong and lasting connections with customers. Throughout this module, learners will gain invaluable insights into creating and executing CRM-driven relationship marketing strategies. Topics such as relationship marketing, analytical and collaborative CRM, the factors contributing to failed CRM deployments, and the pivotal role of CRM in marketing management will be extensively covered. By the end of this unit, participants will be equipped with the expertise to build and nurture successful customer relationships, leveraging CRM tools and techniques to optimize business development and ensure sustained customer satisfaction and loyalty in today's competitive market landscape.

This course prepares learners for working in a commercial environment by providing an insight into the different risk profiles from both an organisation’s and an individual’s perspectives. The three units are understanding business risk, managing risk and innovation and creativity. The aim is to provide learners with an understanding of what makes an effective organisation in balancing out opportunity with change.

This course will involve the learner in developing risk profiles and identifying risk management strategies for selected case studies. These will be available online as used as a means to illustrate the different ways organisations approach change. The course material will be closely linked with creativity and innovation.

The course will address the volume and complexity of data and information available to organisations and how to analyse, apply and determine its value in making strategic decisions.

This course aims to provide learners with knowledge of business to consumer e-commerce. This includes the concepts and techniques used in mobile e-commerce and ticketing, the psychology of marketing, artificial intelligence (AI) in image recognition and social commerce.

The Strategic Project Management module provides learners with fundamental methodologies, modelling, and analytical techniques to design and implement projects across different sectors. It aims to equip learners with the knowledge and skills to understand how effective project management contributes to organisational success. By the end of the module, learners will be able to understand project management principles, concepts, and theory, critically analyze complex problems, demonstrate critical awareness of the different steps of the project management process, and handle complex projects involving multidisciplinary stakeholders under conditions of uncertainty and change.

In this unit the learner will examine Incident Response, Computer Emergency Response Teams (CERTS), and events requiring investigative techniques. Learners will identify and examine aligned business tasks and task forces including Disaster Recovery, Business Continuity Management and Crisis Management.

The unit then focuses on exploring cyber-related incident investigations, including evidential analysis gathering, logging and reporting. Learners will have the opportunity to look at case studies and assess how the approaches used could be applied into their own workplace.

The course will involve the learner in formulating research and methodologies to support a strategic management project. They will be required to critically evaluate options and data sources prior to presenting project outcomes.

This unit aims to provide learners with knowledge and understanding of the development of systems and how this is achieved using a range of systems development life cycle models (SDLC). Learners will focus on how to establish the user and technical requirements of the system and the considerations to make when developing a user interface.

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This unit is designed to equip learners with the knowledge and skills required to implement organisational changes effectively. It emphasises the importance of change management, which involves studying the theories, practices, and people-leading and management skills necessary for long-term transformation. The human element of change at all levels, including personal, professional, and societal, makes change management challenging. While the course explores several change models, it is important to note that all change efforts require individuals to modify their behaviour. The primary focus of this unit is to enable learners to become effective change advocates and collaborate with others to facilitate positive change. By the end of this unit, learners will have a comprehensive understanding of change management principles and techniques and be equipped with the skills necessary to lead and manage change in their organisations effectively.